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How do I know my reservation is confirmed?
As soon as you have completed the booking process the confirmation page appears. This page shows all of your reservation details, including the booking number and your pin code, so you can access your confirmation online at booking reference generated. Booking sites will also send you a confirmation email with all your booking information.

What is my PIN code and what do I need it for?
Your PIN code is number on your booking confirmation, which allows you to login to booking reference site. Here you can view, change or cancel your booking. Please keep your pin code confidential.

I have booked a hotel but I did not receive a confirmation by email. What do I have to do?
Please carefully check the inbox and the spam/junk folders for the email address you provided when making the booking. You can also use booking number and pin code shown on the confirmation page when you completed your booking to log on to Booking reference generated to see all the information that would be in the confirmation email. If you need any assistance you can contact the Booking site directly.

Are the facilities in the room that I have booked guaranteed?
Yes, the room facilities listed under each room type are guaranteed by the hotel.

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